E-mail Etiquette for Teens: Free e-mail scripts!

It was the end of a very long day. Sassy students, technology fails, and (joy!) a staff meeting after school. I was working at home, writing a lesson plan for the next day. Needing a file from a co-worker, I checked my e-mail. And there it was. Waiting for me.
“Hey – I need a grade report. Thnx.”
No student name. No recognition of me as a human. Not even a request – just a demand. I wanted to scream, “Am I supposed to be psychic? Who is this even from? And is it that hard to type thanks?”
I have received many bad e-mails from students over the years. Ones with no names, like the one above. Angry emails where students blamed me for all their problems. E-mails that I could not understand because they were full of texting codes and had not been edited in any way. Small novels with one question buried somewhere in the e-mail.
[click_to_tweet tweet=”The earlier teens learn how to e-mail appropriately, the better!” quote=”The earlier teens learn how to e-mail appropriately, the better!”]
That night I lost it and finally created a lesson on e-mail etiquette. It had nothing to do with my curriculum, but everything to do with my sanity. And considering I taught 12th graders, the earlier they learned how to e-mail appropriately, the better. Seriously, it was the best 30 minutes I ever spent off-topic in class.
E-mail Etiquette for Teens

The Problem
So, what is the connection between e-mail etiquette and student achievement? Teachers are the best resource for struggling students. Yet too few students reach out – many of them are mystified by e-mail and heaven forbid they actually speak to their teacher! Or they send an inappropriate e-mail (hey – not that kind of inappropriate!) and the teacher gives a negative response.
E-mail is the most common form of communication in the workplace. As a teacher, I used e-mail all day long for the vast majority of my communication with administrators, colleagues, parents, and students.
But most teens don’t use e-mail and aren’t familiar with basic e-mail etiquette. Teens just need to be taught the basics – what to e-mail, how to format e-mails, and how to phrase questions and complaints.
[click_to_tweet tweet=”Teens NEED to be taught e-mail basics.” quote=”Teens NEED to be taught e-mail basics.”]
To make everyone’s lives easier, I’ve created some copy and paste templates you can download. You’ll find e-mails for the most common situations – all you have to do is cut, paste, and change a few words to personalize it. Be sure to grab the e-mail templates below. (Hint: Click the button!)
Parents – If your teen is in high school, the e-mail should come from your child. Not you. Only, and only if, the situation gets worse or the teacher does not respond, should you e-mail. If your teen is in college, he or she should be the ONLY person e-mailing.
Teachers – I have a lesson for sale in my TPT store. It includes a longer version of the presentation, a complete lesson plan, and practice e-mails.
Check out the video below to find out how and what to e-mail for the most positive response from teachers and professors!
After teaching this lesson and writing practice e-mails with my students, their e-mails completely turned around. I hope it’s as effective for you at home or at school! Let me know how it goes in the comments below.
If you haven’t signed up for the e-mail templates, do it before you go!
Related Posts: 5 Foolproof Ways to Impress Your New Teacher, The BEST way to Make and Use Flashcards, My Favorite Podcasts for Social Studies Nerds
Yes! Email etiquette is such an important technique in teaching our teens and tweens to advocate for themselves! I shared this on my Facebook Page. Thank you!
Thank you so much for sharing this article- I really appreciate it! Teaching this to my students made a world of difference for me and for them.
I have a teen with auditory processing disorder and she and her 12 classmates have a great English teacher Miss Lynn .
The teens in the group have a range of learning disabilities high functioning Autism, ADHD etc . Do you have a version of email training for them ? I’ve noticed that all my daughters teachers have
Assumed that the children are skilled at emails … I have not seen any training on this. The teachers are teaching essay structure and history finals, I’ve witnessed writer’s block in my teen . I’m going to suggest this to her SPED English . Thank you.
Susan Francis